Senior Technology Lead

Our client is a leading retail firm with a strong presence across multiple channels. They are focused on digital transformation and investing in e-commerce technology to deliver seamless, customer-centric experiences.

• Lead the technical design, development, and operation of the O2O platform, ensuring seamless integration between online and offline channels
• Translate business and customer requirements into scalable and secure digital solutions that enable omnichannel experiences
• Provide hands-on technical leadership to engineering teams, guiding architecture, coding standards, and solution quality
• Collaborate with product, retail operations, supply chain, and marketing teams to deliver features that connect online platforms with physical stores
• Oversee system integrations with e-commerce, POS, CRM, loyalty, and inventory management systems
• Drive adoption of cloud-native, API-first, and microservices architectures to improve platform scalability and resilience
• Implement DevOps and Agile practices to ensure continuous delivery, automated testing, and stable deployments
• Monitor and optimize system performance, ensuring high availability and reliable customer journeys across digital and in-store touchpoints
• Troubleshoot complex issues across integrated systems and ensure timely root cause resolution
• Support vendor engagement and third-party technology solutions that enable O2O initiatives

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s degree a plus)
• 8+ years of software engineering or technology leadership experience, with at least 3+ years leading teams in digital or retail platforms
• Strong knowledge of O2O systems, omnichannel commerce, and integration between online and physical store platforms
• Hands-on expertise with APIs, microservices, and cloud platforms (AWS, Azure, GCP)
• Experience with POS, CRM, loyalty systems, inventory, and supply chain technology integration
• Proven track record implementing DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes)
• Strong understanding of IT security, data privacy, and compliance frameworks relevant to retail
• Excellent problem-solving, communication, and stakeholder management skills
• Experience in large-scale retail or consumer-facing digital platforms is preferred